Advantages of VoIP
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Unbilled telephone calls to any country for a low-cost fixed monthly fee.
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A simple way to add an extra telephone connection, it works on your broadband link in addition to the conventional telephone line.
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Free and secure telephone calls between your offices and home workings if you run what's known as a VPN (Virtual Private Network) This can also carry your data traffic. VoIP is ideal for firms with more than one office.
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Features such as voicemail, call diversion and three-way calling are usually free with providers. Furthermore you can more easily implement powerful, customer friendly services such as automatically routing calls to the right staff member, and integrating an incoming call with contact management software.
Disadvantages of VoIP
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-VoIP is reliant on broadband. If you choose a provider that is "cheap" there's usually a reason why. High Contension ratios, non local exchanges and poor customer support are reasons why people are frustrated with some broadband providers, and if the line goes down, you will lose the functionality of your VoIP phones.
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VoIP is also reliant on power, unlike analogue phones. If you have a powercut, you will lose functionality of your VoIP phones.
What can Bear Tech Offer?
We are experienced in supplying and configuring VoIP solutions for all sizes of business, and with our links to VoIP providers, we can offer you the most cost effective package to suit your individual needs.